Victoria Police rolls out iPads, iPhones


By Critical Comms Staff
Friday, 03 November, 2017


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Real-time information will be available to Victoria Police officers on the beat, with Motorola Solutions delivering a new mobility managed service to the organisation.

The $50 million contract will deliver smart, mobile technology to at least 10,000 officers, helping to increase situational awareness, safety and productivity on the front line.

Transit police and Protective Services Officers in the Werribee area of Melbourne’s outer western suburbs were the first to access the mobility service this month.

Motorola Solutions’ complete, end-to-end managed service will enable Victoria Police members to focus on core policing activities rather than managing the technology.

Personnel will receive iPad minis and iPhones loaded with a mobile application to give them a technological edge in their daily work to protect community safety.

This includes 24 x 7 monitoring and device management as well as device support, repair and replacement services.

The solution will ultimately help officers to save time by reducing manual administration tasks, freeing them up to spend more time policing in local communities.

It will also enable police members to obtain operational information in the field immediately, while helping to preserve its mission-critical radio communications for when they are needed most.

In addition, the program supports a major goal in Victoria Police’s BlueConnect program, ‘Connecting police and the community through technology’.

The contract will run for a minimum of five years with the potential to extend to 11 years.

The solution includes a mobile application developed by Gridstone, the mobile application developer that Motorola Solutions acquired in 2016. Victoria Police now joins Queensland Police in rolling out a mobile application platform developed by Gridstone to its members.

Motorola Solutions Vice President and Managing Director Steve Crutchfield said the service meets the specific needs of Victoria Police and supports its plans for future innovation.

“The mobile application delivers critical information to officers for improved decision-making. For example, it can alert officers about potentially dangerous suspects. Eventually, the application will free up officers’ time, enabling them to complete administrative tasks in the field instead of back at the station,” he said.

The mobility service also lays a foundation for Victoria Police to add improved functionality and innovation over time.

“In today’s world, emergency services are dealing with more complex threats and higher community expectations,” said Crutchfield.

“Technology innovation can help to address these challenges and bring transformational benefits to public safety.”

Image credit: ©stock.adobe.com/au/Stringer Image

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