Zetron implements emergency solution for Iowa


Tuesday, 05 December, 2017


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The Iowa Department of Homeland Security and Emergency Management has awarded Zetron with a contract to deliver a Next Generation 9-1-1 solution.

This solution is designed to increase public safety throughout the state of Iowa.

Next Generation 9-1-1 standards, developed by the National Emergency Number Association (NENA), enable the public to send text messages, images, video and data to the 9-1-1 centres, in addition to voice calls. The state of Iowa has 113 public safety answering points (PSAPs), which will benefit from the upgrade of their systems.

Zetron’s MAX Call-Taking Next Generation 9-1-1 system will be hosted in geo-diverse, environmentally hardened facilities. Zetron will also provide public safety applications including MAX CAD (computer aided dispatch), MAX GIS (9-1-1 mapping), Eventide Logging Recorder and PowerPhone emergency medical dispatch software. RACOM, Zetron’s partner of choice, will be delivering installation, support and maintenance services for the state of Iowa as part of this contract. Implementation is set to begin in 2018.

“Zetron’s MAX Call-Taking system ensures that the PSAPs of Iowa have the power to respond to emergencies, helping them save lives and protect property,” Zetron Vice President and General Manager, The Americas Scott French said.

Image credit: ©igor/Dollar Photo Club

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