Contact centre partnership
Vicorp Corporation has formed a partnership and reseller agreement with Soanar that will enable the two companies to work together to bring Vicorp's communications technology to enterprise-class contact centres.
The standards-based Vicorp xMP suite allows easy interaction with enterprises in ways that improve self-services, lower costs and improve customer loyalty.
Soanar uses Vicorp's xMP in conjunction with other communication and media server products to offer businesses the flexibility they need to deliver their customers interaction applications by using channels such as voice, mobile video and advanced speech.
3GPP freezes Release 19 and progress begins on 6G
The 3GPP Technical Specification Group has frozen the 3GPP Release 19 specifications and all the...
Comms Connect NZ conference sneak peek
The first draft of the Comms Connect NZ 2026 conference program will be formally released later...
Simoco and Standby Group announce strategic collaboration
Simoco and Standby Group have announced a strategic collaboration in the...
