Contact centre partnership

Thursday, 17 February, 2011

Vicorp Corporation has formed a partnership and reseller agreement with Soanar that will enable the two companies to work together to bring Vicorp's communications technology to enterprise-class contact centres.

The standards-based Vicorp xMP suite allows easy interaction with enterprises in ways that improve self-services, lower costs and improve customer loyalty.

Soanar uses Vicorp's xMP in conjunction with other communication and media server products to offer businesses the flexibility they need to deliver their customers interaction applications by using channels such as voice, mobile video and advanced speech.

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