Contact centre partnership

Thursday, 17 February, 2011

Vicorp Corporation has formed a partnership and reseller agreement with Soanar that will enable the two companies to work together to bring Vicorp's communications technology to enterprise-class contact centres.

The standards-based Vicorp xMP suite allows easy interaction with enterprises in ways that improve self-services, lower costs and improve customer loyalty.

Soanar uses Vicorp's xMP in conjunction with other communication and media server products to offer businesses the flexibility they need to deliver their customers interaction applications by using channels such as voice, mobile video and advanced speech.

Related News

NT launches draft Drone Industry Strategy, Drone Innovation Challenge

Northern Territory residents are invited to have their say on a new draft strategy designed to...

Telstra and Optus investigated by ACMA for public safety failures

It's been a bad week for Telstra and Optus, who are receiving attention from the ACMA for...

Speedcast provides enhanced connectivity services to NT

Speedcast has expanded its STARS (Satellite To All Remote Sites) program contract, providing...


  • All content Copyright © 2024 Westwick-Farrow Pty Ltd