Contact centre partnership
Vicorp Corporation has formed a partnership and reseller agreement with Soanar that will enable the two companies to work together to bring Vicorp's communications technology to enterprise-class contact centres.
The standards-based Vicorp xMP suite allows easy interaction with enterprises in ways that improve self-services, lower costs and improve customer loyalty.
Soanar uses Vicorp's xMP in conjunction with other communication and media server products to offer businesses the flexibility they need to deliver their customers interaction applications by using channels such as voice, mobile video and advanced speech.
Mission-critical accessories specialist JUMA Communications joins TCCA
JUMA Communications, a UK-based specialist in professional communication accessories and audio...
ACMA crackdown delivers drop in illegal radio device sales
The number of illegal and non-compliant radio devices advertised for sale on online platforms in...
Mission-critical recording specialist DataVoice joins TCCA
DataVoice is a specialist provider of mission-critical recording, compliance and...
