Next-generation Triple-Zero industry forum

The National Emergency Communications Working Group-Australia and New Zealand (NECGW) will hold an industry engagement forum in Sydney on 22 April.

The NG000 Industry Engagement Forum will be the first Australian event to bring a comprehensive range of government and industry stakeholders together to shape the future direction of Triple Zero.

The government, emergency service organisations, community, vendors and industry will take the first steps towards building a dynamic, coordinated engagement model that transforms Triple Zero into a comprehensive omnichannel system that improves public safety and benefits the organisations responsible for providing emergency services to society.

Together, NECWG members have developed a strategy for the introduction of Triple Zero services. Representatives from police, fire, ambulance and SES from each state and territory along with Telstra and representatives from the Australian Government contributed to the development. PwC supported NECWG in the facilitation and drafting.

The strategy has been well received and there are a number of activities currently underway and currently being planned to continue progress in line with the strategy.

The Sydney forum aims to provide early indication of the direction and support required to develop innovative and new solutions to progress towards the goals of NG000 and to capture feedback and input into shaping the future strategy for NG000.