When Staying in Touch Can Be the Difference Between a Good Day and an Explosive One

Tait Communications
Tuesday, 17 June, 2025


When Staying in Touch Can Be the Difference Between a Good Day and an Explosive One

Imagine you’re 100 miles offshore on an oil rig. The wind is howling, the waves are high, and every decision made must be precise. Or perhaps you’re maintaining a gas pipeline in the blistering heat of the outback, hours from the nearest town. In these environments, communication isn’t a luxury — it’s a lifeline.

In the Oil & Gas industry, operations often take place in some of the most remote and extreme environments on Earth. From offshore drilling platforms battered by the sea to arid deserts and frozen tundras, the locations are unforgiving. And so are the consequences of communication failure.

Yet every day, thousands of workers rely on clear, dependable, and secure communication systems to keep them safe, productive, and connected. Because when lives, livelihoods, and millions of dollars of equipment are on the line, the ability to push a button and reach your team instantly can be the difference between a controlled situation and a crisis.

Built for Harsh Conditions

Working in Oil & Gas isn’t your average job. These environments stretch the limits of human endurance — scorching heat, freezing temperatures, torrential rain, or salty sea air are all part of the job description. Workers operate complex systems and navigate constant risks, all while ensuring the safety of themselves and those around them.

In these conditions, robust mobile communication becomes critical, via solutions and technology specifically designed for these environments — durable, high-performance, and tailored to work when everything else might not. Push-to-talk (PTT) radio remains the gold standard in the field. It’s quick, intuitive, and allows for one-to-many communications that keep teams in sync during high-stakes operations like shutdowns, maintenance, or start-up phases.

More Than Just Talking

The modern Oil & Gas sector requires more than just voice. Integrated voice, video, and data feeds provide a comprehensive ecosystem for connectivity. These tools support everything from real-time video inspections to automated safety alerts and location tracking, ensuring operational fluidity and worker protection.

At its core, mobile communication in the field supports four critical pillars:

1. Safety

Worker safety is non-negotiable. Tait solutions help protect personnel with features such as emergency calls, fall detection, and inactivity alarms. Radios are equipped with intrinsically safe (IS) technology, meaning they are engineered to prevent sparks or heat that could ignite volatile gases. This is crucial in explosive-prone environments like drilling rigs or LNG facilities.

Automated safety features also play a key role. If a worker falls or remains inactive for too long, sensors in Tait radios trigger alarms that alert control rooms instantly. Combined with GPS tracking, dispatchers can send help to the precise location without delay.

2. Security

Cyber and physical threats are a growing concern for Oil & Gas companies. With increasing attempts by bad actors to disrupt operations, communication networks must be hardened against breaches. Tait’s platforms incorporate multiple layers of security, safeguarding both sensitive operational data and the people who rely on it.

3. Operational Efficiency

Drilling, extracting, refining, transporting — none of these happen in isolation. Each stage of the process involves coordination between multiple teams and systems. Tait communication solutions streamline these efforts, reducing downtime and human error. Clear voice channels, real-time data, and centralized control rooms allow for consistent execution and immediate reaction to changes in operational status.

4. Collaboration

With sites spread across oceans, deserts, and continents, hassle-free collaboration is essential. Tait enables field workers, site managers, and office staff to remain in constant communication, no matter how far apart they are. Whether it’s through voice, messaging, or data transmission, the ability to communicate without disruption is transformative.

Every Second Counts

In emergency situations, clarity and speed can mean everything. Call availability and clarity are key components of Tait’s offerings.

  • Call Availability: In moments of danger, the ability to make and receive a call — without delay — can save lives. Tait helps companies plan their network coverage, capacity, and functionality, ensuring workers are always connected, even at the far edge of a job site.
  • Call Clarity: Advanced digital noise rejection preserves voice quality, even in loud or chaotic environments. Whether near heavy machinery or amidst severe weather, Tait radios ensure that messages are heard and understood.
  • Location Services: Knowing where workers and assets are located at all times enables faster response during emergencies and more efficient deployment of resources. Managers can track team members in real time, while new apps provide site-specific alerts or instructions when hazards are nearby.

Real-World Impact: The Badak LNG Case

To understand the real impact of mobile communication, look no further than Badak LNG in Indonesia.

Located in East Kalimantan on the island of Borneo, Badak LNG is the largest liquefied natural gas company in Indonesia and one of the biggest LNG plants in the world. With eight processing trains and over 1,000 employees on site, managing communication is no small feat.

To meet this challenge, Alssa Corp — a Tait-authorized dealer in Jakarta — deployed a DMR Tier 3 trunked radio network throughout the site. The system includes TB9400 dual-channel base stations and more than 400 intrinsically safe portable radios. This ensures that every worker, in every corner of the operation, can stay connected.

“We operate an approach to technology where we always chase the best options to meet our requirements,” said Arief Nurdin, Badak LNG’s Manager of Information Technology.

The impact? A significant improvement in both safety and productivity. From real-time coordination during maintenance to automatic alerts when something goes wrong, the system has become a critical part of day-to-day operations.

The Tait Difference

Tait Communications isn’t just selling radios — it’s providing a comprehensive safety and communication platform tailored to one of the world’s most demanding industries.

With decades of experience serving the energy sector, Tait understands the pressures and needs of Oil & Gas clients. From the start, every solution is designed with the harshest environments and highest stakes in mind.

Tait’s service offering doesn’t stop at the hardware. Their team assists with:

  • Network planning and design
  • Deployment and training
  • Maintenance and upgrades
  • Integration with other systems and technologies
     

Whether you’re managing a sprawling offshore platform, an LNG processing plant, or a series of remote pipeline sites, Tait is committed to delivering solutions that support safe, efficient, and secure operations — every hour of every day.

Final Word

In the world of Oil & Gas, communication isn’t just about convenience — it’s about control, confidence, and care. It’s about knowing that in any situation, your team is heard, seen, and safe.

From remote deserts to stormy seas, Tait Communications stands at the heart of safer operations. Because when every second matters, you need a partner who’s already one step ahead.

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