Motorola wins $175m deal to upgrade and manage SA's GRN


The South Australian Government has announced that the contract for the major upgrade of the South Australian Government Radio Network (SAGRN) has been awarded to Motorola Solutions.

Emergency Services Minister Tony Piccolo said the greatest benefit of the $175 million SAGRN upgrade and ongoing management was increased safety for both the community and emergency service personnel.

“The South Australian Government is making a significant investment to give our emergency services secure and reliable voice and paging communications,” Piccolo said.

“This will support them from their day-to-day operational activities through to times of emergency or crisis.

“Furthermore, Motorola has confirmed around 25 new full-time equivalent positions will be created in South Australia during the upgrade and ongoing management of the SAGRN, as well as a direct investment of nearly $40 million in locally based industries.”

The new P25 network will be supported by integrated voice and data capabilities. Complex system integration works for the SAGRN will deliver new infrastructure for voice, dispatch consoles, call logging, network linking and paging. It will be one of the largest of its kind in Australia, supporting more than 20,000 users with more than 200 transmission sites covering 220,000 square kilometres throughout South Australia.

Included in the upgrade will be additional transmission sites to deliver substantial voice radio and/or paging coverage improvements at locations such as Gilbert Valley, Northern Flinders Ranges, Meningie, the Adelaide Hills, Mintaro, Yorke Peninsula and Kingston.

Attendees at the SAGRN announcement

Pictured at the SAGRN announcement (left to right): Linda Williams, Assistant Commissioner, South Australia Police; Greg Nettleton, Chief Officer, Country Fire Service; Hon Tony Piccolo MP, Minister for Emergency Services; Chris Beattie, Chief Officer, State Emergency Service; Greg Crossman, Chief Officer, Metropolitan Fire Service; Steve Crutchfield, Managing Director ANZ, Motorola Solutions; and Peter Bryant, Regional Manager, Motorola Solutions.

Work to commence immediately

Motorola Solutions Managing Director Steve Crutchfield said his team would rely on its strong knowledge of the communications needs of South Australian agencies as it builds and manages the SAGRN.

“Motorola Solutions is delivering a new SAGRN that draws from our experience working closely with local public safety agencies for more than 30 years,” Crutchfield said.

“We’re applying that knowledge in a way that enables agencies to concentrate on keeping South Australian communities safe, while we meet their needs for highly secure and reliable communications.”

The upgrade will also deliver additional out-of-scope requirements including:

  • the replacement of the ageing radio dispatch consoles and voice loggers that are vital to the operations of the state’s three main emergency (Triple Zero) operations centres; and
  • increases in the voice radio capacity at many of the more than 200 SAGRN sites across the state.

Piccolo said Motorola had been contracted to provide the final stage of the upgrade and the management of the network for an initial term of seven years plus a five-year option.

“The upgraded network will provide 99.999% availability to the many thousands of active users of the SAGRN,” Piccolo said.

Work on the upgrade project will commence within the week and it is expected to be completed by September 2017. Motorola Solutions will lead the project with support from specialised service partners with a strong, local presence in South Australia.

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