Soti XSight field service diagnostics tool

SOTI XSight is a diagnostic solution for field services workers that enables the resolution of app and mobile device issues. By leveraging advanced diagnostics and analytics, organisations with remote field services teams can improve their worker performance and reduce operating costs of business-critical mobile operations.

Core functions include the ability to automatically pull critical data, including current and historical metrics, to analyse battery health, app and data usage, cellular connectivity and device utilisation; advanced troubleshooting diagnostics either in the field or remotely; automated monitoring with notifications when devices experience low memory, high data consumption, frequent drops, high battery discharge rates or excessive power consumption and incident management tools that allow businesses to quickly and efficiently support customers anywhere in the world to solve issues on the first call by remote controlling and troubleshooting from within a ticket.

Concise documentation of complex problems is made easier, and developers get the detailed information they need to quickly resolve issues.