Geotab Investigations unified solution for fleet operators

Geotab Investigations is a unified solution enabling safety, compliance and operations teams to accelerate the resolution of road incidents. It is designed to bring critical data together in one place, giving fleet managers a clear picture of what happened and the insights they need to resolve incidents quickly, support their drivers and make informed decisions.

Fleet organisations regularly need to investigate incidents such as collisions, customer or citizen complaints, property damage or safety violations. These investigations often involve multiple stakeholders, including operations teams, safety managers, insurance providers and legal teams. The process is often manual and fragmented, which creates several challenges including operational inefficiency and legal, compliance and reputation risk. By leveraging existing telematics data to create a unified operational view, Geotab Investigations enables teams to achieve incident resolution while reducing manual effort, with a centralised workflow that includes time-aligned records of vehicle and driver behaviour.

Users have the ability to instantly locate all telematics-based vehicle activity associated with an incident using location and time-based search. They can understand the full sequence of movement by combining trips, driver behaviour, speed events and location data to reconstruct a precise timeline of what occurred before, during and after an incident. Context can be added by attaching and organising external materials such as notes, emails, reports, documents, photos and video alongside telematics data to provide the full story behind every event.

Users can create and maintain structured cases with clear stages from open to closed, so that all incidents are tracked, governed and auditable. This enables them to provide stakeholders with complete, time-aligned records that support operational decisions, insurance claims, compliance needs and internal review.