Digi-Key offers self-serve portal
Digi-Key Electronics has launched an online returns and order issues portal for customers.
The updated portal offers a more user-friendly model that allows international customers to self-serve returns including: printing return shipping labels, making corrections, submitting part shortage requests and resolving order issues.
All customers, both guests and registered users, can access the returns portal by providing an email address, invoice number and zip code associated with their order. Users will then be able to describe the reason for the return or the part issue, along with the option to provide photos and then print a return shipping label.