Emergency response boosted by RapidSOS, Zetron partnership

Zetron and RapidSOS have formed a partnership to improve the response from emergency services.

Public safety agencies that use the Zetron call-taking software CAD and radio consoles will receive accurate location and additional caller information from the RapidSOS Data Clearinghouse.

The partnership will enable public safety answering points (PSAPs) to harness data including accurate handset location from all smartphone location sensors.

Millions of smartphones and other connected devices transmit precise device-based hybrid location and additional caller information to the RapidSOS Clearinghouse when a 9-1-1 call or other request for emergency is made.

PSAPs using Zetron mission-critical communications solutions will be able to query the RapidSOS Clearinghouse when a wireless call is received, in order to retrieve supplementary location and additional caller information through NG9-1-1 delivery mechanisms.

“This partnership will allow for unprecedented data connectivity from user device to responder device — marking a transformation in how 9-1-1 call takers and first responders respond to mobile callers,” said Michael Martin, CEO of RapidSOS.

Image credit: ©stock.adobe.com/au/Bluraz

Follow us on Twitter and Facebook