Ernst & Young to develop Victoria’s Alerting Service app

Wednesday, 03 July, 2019

Ernst & Young to develop Victoria’s Alerting Service app

Ernst & Young is the successful tenderer for the development of Victoria’s new Supplementary Alerting Service (SAS) mobile phone application.

Emergency Management Victoria (EMV) had worked in collaboration with Ambulance Victoria, ESTA, CFA and VICSES to procure developers for the SAS.

The smartphone app will supplement the extant Emergency Alerting System (EAS) and will benefit users by improving communications during response, as well as offering improved functionality.

The EAS network covers 95% of Victoria and is critical to emergency management operations in the state. The SAS system has been developed to work in conjunction with the EAS system.

Users have identified several ways of improving the current system. The SAS app will receive the same messages as the EAS service and present them to end users, and has been designed to suit the needs of each agency.

The app will be voluntary and users will need to provide their own smartphone.

Evaluation of a tender for the production of the app was carried out by a team of representatives from agencies who use the EAS system, as well as EMV and ESTA.

According to an EMV statement released 1 July, “Ernst & Young has a strong record of delivering engaging and effective digital experiences in the government sector, spanning emergency service, state and federal government, and not for profit clients.

“Their experience includes designing, building, and managing digital platforms and applications that are focused on great user experience.”

Development of the app will be undertaken over the next six months. Feedback from those who will be using the app will inform its development.

The app is being funded by the Victorian Government and as a result there will be no cost to staff or volunteers.

Image credit: ©

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