NSW Telco Authority extends Motorola's PSN contract

NSW Telco Authority has awarded Motorola Solutions a five-year contract extension to support and enhance the state’s Public Safety Network (PSN). The $60 million contract, including estimates for future costs, is set to provide secure and reliable voice and data communication to keep first responders across the state connected at all times.

The Authority has described the PSN as the most important critical communications network in NSW next to Australia’s triple zero emergency hotline. Spanning 324,000 km², it is one of the largest emergency communications networks of its type in the world.

The network provides instant, team-based communication for more than 50 public safety agencies and over 50,000 radio users across emergency services, essential services, government agencies and local councils. It has provided NSW agencies with vital communications in the face of many major emergencies, supporting rescue and emergency efforts during the recent floods, the Black Summer bushfires and other natural disasters.

Motorola Solutions will deliver a comprehensive suite of public safety services for PSN, including network life cycle upgrades and 24/7 cybersecurity, helping to keep this mission-critical technology up to date, secure and performing in any situation. Software upgrades will provide further advancements to the network’s location, vehicle and personnel protection capabilities.

The upgrades will also provide NSW Telco Authority with the flexibility to implement next-generation technologies over time. This includes software to extend the reach of interoperable land mobile radio (LMR) communications to more users via cellular networks as well as the introduction of converged communication devices.

“PSN provides NSW agencies with exceptional performance in the harshest environments, enabling coordinated responses to critical incidents and supporting their mission to protect people and places,” said Motorola Solutions’ Managing Director for Australia and New Zealand, Con Balaskas.