Radio system integrates P25

With the installation of Zetron’s series 4000 dispatch system and its series 3300 VoIP call-taking system, the emergency communication centre in Morgan County, West Virginia, is now equipped to deal with current and upcoming changes in public-safety technology.

The installation prepares them for next-generation 911 emergency call taking and enables them to connect to West Virginia’s statewide P25 system.

As Morgan County’s public safety answering point, the ECC answers 911 calls and provides dispatching for the area’s law-enforcement and public-safety agencies.

“We chose the Zetron equipment because it is reliable,” says ECC director Dave Michael. “It also gives us a rich feature set at a reasonable cost. In addition, the same Zetron systems are installed at our neighbouring agency, Hampshire County. We have a plan with them to serve as backup sites for each other, so it made sense for us to use the same equipment.”

Michael says that, since the change over in late 2009, the new equipment has been serving Morgan County well.

“We’re happy with it. It’s extremely reliable. Plus, now our operators can use their headsets to move seamlessly between both systems. We’re also able to connect with the state’s P25 system and we’re ready for next-gen 911.”