US county swaps on-premise for cloud-based CAD

Charleston County Consolidated 9-1-1 Centre will replace its on-premises computer-aided dispatch (CAD) system with RapidDeploy’s Nimbus CAD, a cloud-native platform.

The cloud-native platform will give Charleston County access to features such as real-time traffic information and incident feeds.

Charleston County tested RapidDeploy over the last two years to evaluate the system.

“Implementing RapidDeploy’s platform will provide us with modern real-time capabilities for dispatchers as well as first responders,” said Charleston County Consolidated 9-1-1 Director James Lake.

“We are very excited to move forward with this CAD platform that supports emerging technologies.”

“We are very excited to bring our futureproof technology to Charleston County,” added RapidDeploy CEO and Co-Founder Steven Raucher.

RapidDeploy uses Microsoft’s Azure Government Cloud architecture, providing mission-critical reliability, cybersecurity and artificial intelligence.

“Cloud-aided dispatch solutions like RapidDeploy accelerate the digital transformation of public safety in Charleston County and beyond,” said Richard Zak, Director of Justice and Public Safety Solutions at Microsoft.

Pictured: Steve Raucher, RapidDeploy CEO, with Jim Lake, Director of Charleston County Consolidated dispatch centre.