Motorola Solutions CommandCentral suite

Motorola Solutions has launched its CommandCentral suite. A cloud-native, end-to-end command centre software suite that unifies the flow of data as an incident unfolds to provide clarity for mission-critical response and decision making.

Developed from customer-based research, the suite is built on a unified data platform that collects all agency data across emergency call handling, dispatch, video analytics, field reports, records, evidence and community engagement; then makes the data instantly actionable through assisted intelligence and a 360-degree view of the incident.

There are a series of necessary steps within the public safety workflow — these include routing calls, dispatching police, fire or emergency medical services, intaking data and managing post-incident documentation, investigations, analysis and prosecution. Traditionally, each part of this workflow operated within its own application, resulting in information silos that created barriers to information sharing and delayed case closure. CommandCentral eliminates these silos by integrating applications through a unified data platform so that as information is collected, it is immediately available across all applications, saving time and eliminating the risk of human error.

Users across the workflow can securely view and add relevant information to the virtual, centralised incident from any location and with any form of data. Information is accessible and shared up- and down-stream in real time.