Omnitronics omnicore Enterprise Dispatch for cloud, site or data centre

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Omnitronics’ flexible radio dispatch system for medium-sized organisations and large enterprises alike is developed for the requirements of mission- and business-critical operations. omnicore Enterprise Dispatch, for radio dispatch management, is feature-rich out of the box and easy to use.

Real-time updates from the server allow changes to be made centrally and pushed out to all consoles simultaneously. omniconnect Interoperability is vendor agnostic for those wanting to connect different people, technologies, protocols and manufacturers.

The product features integrated location and real-time mapping, including geofencing with alarms. Customisable one-click workflows can trigger complex multi-step operations. There are multiple server availability options, with fully redundant clustering for HA (high availability), data replication for warm standby and 24/7/365 support.

Operators can continue to use radio channels during periods of server unavailability. Connection options include digital and legacy analog radio systems, phone, paging, SIP, IoT and more.

The product is easy to use, featuring an intuitive touchscreen interface with a configurable layout. COTS hardware makes it easy to maintain by internal IT departments with easy scaling, no vendor lock-in and hardware options to suit size and budget.

Call history and rapid recall provide the ability to instantly replay calls and store for later playback. SIP telephony provides operators with multiple phone lines, while CCTV, video, web and social media feeds can be displayed within the console. RoIP enables connection to multiple sites over large distances regardless of radio manufacturer or technology.

The real-time dashboard offers a configurable web display for real-time operational system information. Call queue allows users to choose, pass back and make notes against individual calls. With simple licensing, users can access profiles from any location with access to a centralised server using floating licences.

User training options include comprehensive onsite and online technical and operator training courses. Custom development is obtainable to suit specific organisational requirements. 24/7/365 omnicare Premium Support & Maintenance plans are available.

For more information: https://www.omnitronicsworld.com/omnicore.