Kirisun KiONE unified dispatch system

Kirisun has announced its KiONE unified dispatch system, a next-generation dispatch platform designed to bring diverse mission-critical communication networks together under one centralised command environment. As public safety agencies, utilities, transportation operators and industrial organisations increasingly operate across multiple communications technologies, the system addresses the challenge of fragmented command by converging DMR, PTToC, PSTN and video resources through a single visualised dispatch workstation.

The platform enables dispatchers to manage communications across DMR Tier II conventional, DMR Tier III Trunking, PTToC and converged systems without relying on separate dispatch environments. From one console, operators can initiate private, group and broadcast calls across supported DMR radios, PTToC terminals and PSTN phones.

The platform also supports SMS and multimedia communications, while its video dispatch capabilities bring live feeds from field terminals and surveillance cameras directly into the command centre. This convergence is designed to give dispatchers a more complete operational picture while reducing the complexity of managing multiple communications platforms.

The system integrates GIS-based visual command, providing real-time positioning, historical track replay and configurable geo-fencing with entry and exit alerts. Dispatchers can connect voice conferences, live video and multimedia messaging through the same interface, supporting coordinated response when rapid access to multiple information sources is required.

The platform also provides centralised event history, recording operational activities with timestamps, including call recordings, multimedia messages, SOS alerts, geo-fence alarms and remote-control operations. Multi-level dispatch management enables roles and authorities to be aligned with organisational structures.

Modular architecture and differentiated licensing allow organisations to deploy the platform according to their current network requirements and expand as those requirements evolve, with options including Mobile Radio Dispatch, Standard IP Connected Repeater System, Advanced IP Connected Repeater System, DMR Tier III Trunking and Convergence Communication System. Organisations can thus progressively expand towards broader network convergence without replacing the core dispatch platform.

By bringing radio, broadband push-to-talk, telephony, video and location intelligence into one command environment, the system is designed to help organisations move from fragmented communications towards unified, visualised mission-critical operations.