NG9-1-1 and FirstNet-compliant dispatch systems

Zetron has announced that its systems can deliver end-to-end communications in the USA in a fully standards-compliant life cycle, from NG9-1-1, into the command and control centre, and out to FirstNet. This enables public safety answering points (PSAPs) on Next Generation 9-1-1 (NG9-1-1) networks to receive and handle emergency communications beyond just voice.

The company’s MAX Call Taking now supports fully integrated VoIP, Text To 9-1-1, robust location services and mapping technologies. Earlier in 2018, Zetron announced that its MAX Dispatch and ACOM Command & Control systems are FirstNet-ready.

MAX Systems also support network-integrated, broadband push-to-talk (PTT) interoperability with three of the four largest US cellular carriers, as well as interoperability with over-the-top PTT solutions, such as ESChat. Both MAX Dispatch and ACOM systems are also ready for IOC-1, pre-MCPTT integration with FirstNet, and are field-upgradable for future 3GPP Mission Critical PTT (MCPTT) interworking.