Airbus named Next Generation 911 company of the year

Airbus DS Communications has received the Frost & Sullivan NG 911 Company of the Year Award 2016 for its Next Generation 911 emergency call solution.

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in terms of growth strategy and implementation. The award recognises a high degree of innovation and leadership with respect to customer value and market penetration.

Industry analysts compare market participants and measure performance through interviews, analysis and extensive research to identify best practices in the industry.

The VESTA product suite by Airbus has been named the most comprehensive in the market.

It provides advanced call routing, replacing ageing systems with a solution that provides IP selective routing. It allows an upgrade to a full i3 emergency service-routing proxy and emergency call-routing function.

“Airbus DS Communications’ solutions are easily shareable and remotely manageable. They replace repetitive software configurations at individual workstations,” said Brendan Read, Frost & Sullivan senior industry analyst.

“The solutions are flexible with an open architecture that can accommodate geodiversity, cut costs, eliminate the need for traditional PBXes and provide business continuity.”

Other value-added functionality includes the text-to-911 application, VESTA SMS, which integrates with VESTA 911. Since its launch in 2012, more than 10,000 call handling positions of the VESTA 911 solution have shipped. VESTA serves North American public safety answering points (PSAPs) in major metropolitan areas and rural regions alike.

Having garnered more than 60% market share in its core call-handling business in North America, Airbus DS Communications successfully forayed into the communications networks and Next Generation 911 services market.

Image courtesy of Airbus Defence and Space.