Mobile app helps WA Police support family violence victims

The Western Australia Police Force is helping its frontline police officers provide better support for victims of family violence through a smart mobile application dubbed PSCore, from Motorola Solutions.

Billed as the world’s first public safety application to work with Apple CarPlay, PSCore was first deployed by WA Police in March 2022 and is now in use across its entire fleet of 6500 mobile devices. The application has also been expanded to enable officers to record a wider variety of incidents from the field and automatically alerts partner agencies and support services when family violence reports are submitted. It achieves this by integrating critical operational information from multiple systems, presenting it through a single, intuitive interface.

“By providing access to critical backend databases, including computer-aided dispatch and records systems, our smart mobile applications help frontline personnel to complete key operational tasks from wherever they are, allowing them to work with greater focus, accuracy and speed,” said Con Balaskas, Managing Director for Australia and New Zealand, Motorola Solutions.

PSCore represents a key part of WA Police Force’s digital policing strategy to leverage technology to improve productivity, incident awareness and safety for officers and the public alike. Indeed, by supporting police officers with a risk assessment framework and a summary of the family violence history of offences, the application has enabled noteworthy improvements in compliance levels and workflows for all family violence reports.

“When police officers respond to an incident, they need accurate and relevant information to inform their decisions while keeping themselves and community members safe,” said Superintendent Dean Snashall, WA Police Force. “The addition of a new family violence reporting capability is another way this mobile application helps our officers to respond to different kinds of incidents.”