Motorola Solutions introduces mission-centric crime centre technology

Motorola Solutions has announced what it says is a fundamental evolution of its CommandCentral Aware platform. The platform now centres intelligence analysts’ activities on a new, measurable unit of work called a ‘mission’ — a unified digital workspace that enables them to seamlessly log, analyse and measure every investigative action in real time. The company’s mission-critical AI, Assist, operates continuously within the mission to support analysts in aggregating and highlighting the most vital data. As a replayable timeline, each mission shows exactly how an incident was managed and closed, helping agencies refine operations and solve more crimes, more quickly.

“The North Star for public safety agencies is to eliminate the time between situational awareness and strategic operational control,” said Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions. “The insights gathered in real-time crime centres are vital, but have historically been invisible. We’re providing a verifiable, game-changing shift — a single source of truth showing exactly how intelligence analysts are solving crimes — to intervene earlier, move faster and keep people safer.”

CommandCentral Aware unifies an agency’s real-time data and video streams into a secure, common operational view. Historically, proactive intelligence work — which can start before a formal emergency call or CAD incident is generated — has been trapped in manual notes and disconnected systems. Motorola says that structuring this work into a common ‘mission’ workspace eliminates the time analysts waste jumping between screens and feeds, and with Assist identifying the most relevant camera feeds, drone footage, responder locations and incident details, analysts can prioritise focus, centralise insights and free more time for critical decisions as events unfold.

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