Motorola Solutions CRS installed for UK Police

Motorola Solutions has installed its scalable Command Central Control Room Solution (CRS) for the United Kingdom’s Lincolnshire Police, integrating multiple control room functions into one, single, end-to-end communications platform. The cloud-native, end-to-end command centre software suite unifies the flow of data as an incident unfolds to provide clarity for mission-critical response and decision-making.

The suite is built on a unified data platform that collects all agency data across emergency call handling, dispatch, video analytics, field reports, records, evidence and community engagement, and makes the data instantly actionable through assisted intelligence and a comprehensive 360-degree view of the incident.

CRS integrates applications so, as information is collected, including citizen multimedia, body-worn camera footage, fixed video, first responder information and radio logs, it is immediately available across all applications. This improves shared situational awareness, enhancing collaboration between teams and automatically building a complete case file.

This migration to the cloud replaces Lincolnshire Police’s on-premise legacy system, helping to streamline emergency call handling, incident response management and radio dispatching to coordinate with frontline staff. In addition, integrated with the control room technology, Motorola Solutions’ Pronto mobile policing application suite increases real-time visibility and communication between officers in the field and dispatch personnel.

Managing around 9000 emergency 999 calls each month, Lincolnshire Police and its control room team needed to work efficiently while managing rising demand. It is the first in the UK to use this control room software.

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