Successful i3 NG9-1-1 interoperability tests

Zetron in the USA has completed successful testing, confirming that Zetron’s NENA i3 IP-based MAX Call-Taking system integrates with and operates properly on a state-wide public-safety NENA i3 Emergency Solutions IP Network (ESInet).

The ability of MAX Call-Taking and the ESInet to work seamlessly together offers public safety answering points (PSAPs) a number of important benefits.

It ensures that a MAX Call-Taking system operating on the ESInet will support Next-Generation i3 9-1-1 calls. This includes messaging formats such as text, video, photos and multimedia, when specifications for these types of ‘calls’ are complete.

The systems’ support for legacy call taking allows 9-1-1 centres to utilise the ESInet before, during and after their transition to the IP-based infrastructures and technologies Next Generation 9-1-1 requires. Thus, the solution is very useful for countries, regions and states where PSAPs are at various stages of their transition to NG9-1-1.

It reduces field problems and shortens the time required to bring a MAX Call-Taking system online.

It helps ensure that even as Next-Generation i3 features are developed, they remain aligned and can be supported both in the PSAP and within the ESInet.