Optus update: new powers for Triple Zero Custodian, wrong email used
09 October, 2025 by Lauren DavisAs the government seeks to bolster the powers of the Triple Zero Custodian, it has been revealed that Optus sent two emails to an incorrect email address on the day of its recent outage.
Universal Outdoor Mobile Obligation draft legislation released
07 October, 2025Draft legislation for the Universal Outdoor Mobile Obligation has been officially released for consultation, alongside the government's response to the 2024 Regional Telecommunications Review.
When Seconds Count: Advancing Fire & Rescue Communications for Safer Emergency Response
01 October, 2025From the first alarm to the final extinguished flame, communication determines whether responders operate as a seamless team or risk confusion, delays, and danger.
Optimizing Emergency Response Requires Purpose-Built, Standards-Based Call Management
01 October, 2025With standards-based, interoperable call management solutions, Emergency Service Organisations can take advantage of Australia's most recent Triple Zero (000) advancements.
Next-gen fire trucks delivered to NSW Rural Fire Service
01 October, 2025Building on recommendations to modernise the NSW RFS fleet, the new trucks are equipped with mobile data terminals to improve crews' communication, connectivity and safety.
Italian university uses tech to strengthen campus safety
30 September, 2025Motorola Solutions has provided the University of Palermo with AI-powered video security and access control solutions to help protect students and staff, securing every site of the college's campus.
Optus updates: Dapto goes down, independent review coming
30 September, 2025 by Lauren DavisOptus has announced yet another Triple Zero outage — this time affecting a mobile phone tower site in Dapto, NSW — following the 13-hour outage event on 18 September.
Comms Connect to cover iAward-winning Cell on Wheels program
26 September, 2025 by Lauren DavisComms Connect Melbourne will feature a presentation outlining the challenges and outcomes associated with delivering a fleet of CoW units to support emergency response in disaster-affected areas of NSW.
Drones with defibrillators could respond to cardiac arrests
24 September, 2025UK researchers have built a drone system to deliver defibrillators to people experiencing cardiac arrest, which could help save lives.
Optus under investigation following Triple Zero failure
23 September, 2025 by Lauren DavisA botched network upgrade resulted in the failure of over 600 Triple Zero calls in South Australia, the Northern Territory and Western Australia — with four people subsequently passing away.
New tool helps NZ emergency services locate people at risk
17 September, 2025Emergency services can now quickly locate the approximate area of the mobile phone of a person where there are grave fears for their health or safety, without them needing to call 111.
131 projects completed under Broadcasting Resilience Program
09 September, 2025Among other projects, the BRP has resulted in the upgrade of 98 ABC AM and FM broadcast sites to help keep communities connected, safe and informed during times of emergency.
Guardian Telecom OGP-10 emergency help point system
08 September, 2025In an era where public safety is paramount, Guardian Telecom's emergency communication technology — including the OGP-10 emergency help point system — provides innovation in security infrastructure.
Comms Connect to highlight NZ's Cellular Network Visibility Service
04 September, 2025 by Lauren DavisLaunched as part of New Zealand's Public Safety Network, the service is a digital tool to help emergency responders stay connected and informed of outages.
From Confusion to Clarity: How NG000 Live Translation Enhances Response
01 September, 2025As Australia moves towards Next Generation 000 (NG000), integrating translation and transcription into emergency call handling will help accelerate emergency response efforts and save lives.
