ACMA approves new rules to strengthen Triple Zero
22 October, 2025The ACMA says it will be taking early action to understand the status of mobile network operators' preparation for the commencement of these new rules.
New radio installations underway for NZ's LMR network
21 October, 2025Work is well underway on the installation of more than 7000 radios into emergency vehicles and 1300 radios into buildings, as well as the delivery of 30,000 new portable radios to emergency responders.
Power outage takes out Victoria's Triple Zero dispatch software
16 October, 2025 by Lauren DavisVictorian emergency call operators were left taking notes with pen and paper for several hours on Wednesday morning, after a power outage knocked out Triple Zero Victoria's CAD system.
Wi-Fi can enhance emergency services comms, says WBA
16 October, 2025Three new reports provide a framework for how Wi-Fi, Passpoint and OpenRoaming can facilitate and sustain emergency calling and priority communications around the world.
Optus update: new powers for Triple Zero Custodian, wrong email used
09 October, 2025 by Lauren DavisAs the government seeks to bolster the powers of the Triple Zero Custodian, it has been revealed that Optus sent two emails to an incorrect email address on the day of its recent outage.
Universal Outdoor Mobile Obligation draft legislation released
07 October, 2025Draft legislation for the Universal Outdoor Mobile Obligation has been officially released for consultation, alongside the government's response to the 2024 Regional Telecommunications Review.
Optimizing Emergency Response Requires Purpose-Built, Standards-Based Call Management
01 October, 2025With standards-based, interoperable call management solutions, Emergency Service Organisations can take advantage of Australia's most recent Triple Zero (000) advancements.
Next-gen fire trucks delivered to NSW Rural Fire Service
01 October, 2025Building on recommendations to modernise the NSW RFS fleet, the new trucks are equipped with mobile data terminals to improve crews' communication, connectivity and safety.
When Seconds Count: Advancing Fire & Rescue Communications for Safer Emergency Response
01 October, 2025From the first alarm to the final extinguished flame, communication determines whether responders operate as a seamless team or risk confusion, delays, and danger.
Italian university uses tech to strengthen campus safety
30 September, 2025Motorola Solutions has provided the University of Palermo with AI-powered video security and access control solutions to help protect students and staff, securing every site of the college's campus.
Optus updates: Dapto goes down, independent review coming
30 September, 2025 by Lauren DavisOptus has announced yet another Triple Zero outage — this time affecting a mobile phone tower site in Dapto, NSW — following the 13-hour outage event on 18 September.
Comms Connect to cover iAward-winning Cell on Wheels program
26 September, 2025 by Lauren DavisComms Connect Melbourne will feature a presentation outlining the challenges and outcomes associated with delivering a fleet of CoW units to support emergency response in disaster-affected areas of NSW.
Drones with defibrillators could respond to cardiac arrests
24 September, 2025UK researchers have built a drone system to deliver defibrillators to people experiencing cardiac arrest, which could help save lives.
Optus under investigation following Triple Zero failure
23 September, 2025 by Lauren DavisA botched network upgrade resulted in the failure of over 600 Triple Zero calls in South Australia, the Northern Territory and Western Australia — with four people subsequently passing away.
New tool helps NZ emergency services locate people at risk
17 September, 2025Emergency services can now quickly locate the approximate area of the mobile phone of a person where there are grave fears for their health or safety, without them needing to call 111.
