Person dies after Triple Zero failure on outdated Samsung phone
19 November, 2025 by Lauren DavisOn 13 November, a customer using TPG's Lebara phone service on a Samsung device could not make Triple Zero calls on the TPG mobile network. As a result, a person tragically lost their life.
NZ emergency services approach cyclone season with better comms
14 November, 2025 by Steve Ferguson*Emergency services will face this cyclone season with improved cellular communications capability, thanks to the government's investment in the Public Safety Network.
GME MT620GR personal locator beacon
13 November, 2025The product includes Return Link Service (RLS) technology, so users receive confirmation once their distress signal has been received and processed by the satellite system.
UK Home Office awards Etherstack MCPTX contract for ESN
13 November, 2025The Etherstack contract is part of the Home Office's plan to transition UK public safety communications to its next-generation Emergency Services Network.
Optus update: Senate inquiry begins, vandals cause new outage
06 November, 2025 by Lauren DavisOptus is dealing with the Senate inquiry into September's outage, as well as a new outage linked to the vandalism of a telecommunications tower in the Hunter region.
Triple Zero Custodian Bill passes, as Senate inquiry looms
29 October, 2025 by Lauren DavisWith an open inquiry into Optus and the Triple Zero ecosystem just days away, new legislation has passed to cement the powers of the Triple Zero Custodian.
Hytera PDC690 dual-mode radio
28 October, 2025Combining smartphone versatility with a two-way radio, the product unifies mission-critical voice and data in one device and keeps teams connected, informed and mission-ready in the field.
Issue with older Samsung phones connecting to Triple Zero
27 October, 2025 by Lauren DavisRecent mobile device testing undertaken by the telco industry has identified an issue affecting certain older Samsung mobile phones when attempting to make Triple Zero calls.
Sweden migrating national comms network from TETRA to broadband
23 October, 2025Airbus Public Safety and Security has signed a seven-year contract covering the transition of Sweden's national Rakel network from TETRA to 3GPP-standard 5G broadband.
ACMA approves new rules to strengthen Triple Zero
22 October, 2025The ACMA says it will be taking early action to understand the status of mobile network operators' preparation for the commencement of these new rules.
New radio installations underway for NZ's LMR network
21 October, 2025Work is well underway on the installation of more than 7000 radios into emergency vehicles and 1300 radios into buildings, as well as the delivery of 30,000 new portable radios to emergency responders.
Wi-Fi can enhance emergency services comms, says WBA
16 October, 2025Three new reports provide a framework for how Wi-Fi, Passpoint and OpenRoaming can facilitate and sustain emergency calling and priority communications around the world.
Power outage takes out Victoria's Triple Zero dispatch software
16 October, 2025 by Lauren DavisVictorian emergency call operators were left taking notes with pen and paper for several hours on Wednesday morning, after a power outage knocked out Triple Zero Victoria's CAD system.
Optus update: new powers for Triple Zero Custodian, wrong email used
09 October, 2025 by Lauren DavisAs the government seeks to bolster the powers of the Triple Zero Custodian, it has been revealed that Optus sent two emails to an incorrect email address on the day of its recent outage.
Universal Outdoor Mobile Obligation draft legislation released
07 October, 2025Draft legislation for the Universal Outdoor Mobile Obligation has been officially released for consultation, alongside the government's response to the 2024 Regional Telecommunications Review.
